Privacy Policy
Effective date: April 12, 2026
Counselor Sophie — counselorsophie.com
Overview
Counselor Sophie ("we," "us," "our") operates counselorsophie.com and its associated services. We are committed to protecting your privacy. This Privacy Policy explains what information we collect, what we don't collect, how we use it, and your rights regarding your data.
This policy applies to all services on counselorsophie.com and its subdomains, including Resume Builder, Essay Coach, Newsfeed, and any additional tools we offer.
Information We Collect
Information You Provide
Depending on which service you use, you may provide:
| Service | What You Submit | What We Store |
|---|---|---|
| Resume Builder | Activities, awards, education details, contact info | Anonymized only: school name, GPA range (bucketed), SAT range (bucketed), activity titles/bullets, award names. We do NOT store your name, email, phone, or exact scores. |
| Essay Coach | Activity descriptions, essay drafts, brainstorming conversations | Account-linked data: conversation history, essay context, activity themes. Stored in association with your user account. |
| Newsfeed | Nothing — read-only service | No user data collected |
Information Collected Automatically
- Session cookies: A random session identifier used to maintain your session while using a tool. Session cookies contain no personal information and are deleted when you close your browser.
- Hashed IP address: For rate-limited services (Resume Builder), we store a one-way hash of your IP address to enforce usage limits. This hash cannot be reversed to identify your actual IP address.
Information We Do NOT Collect
- Tracking cookies or advertising pixels
- Third-party analytics (no Google Analytics, no Facebook Pixel, no similar services)
- Browsing behavior across other websites
- Device fingerprints
- Location data (beyond what an IP address implies)
How We Use Your Information
Service Operation
- Processing your submissions and generating AI-powered outputs (resumes, essay feedback)
- Maintaining your session and account (where applicable)
- Enforcing rate limits and preventing abuse
Service Improvement
- Understanding which types of activities, essays, or inputs our AI handles well or poorly
- Identifying areas where our tools need improvement
- Testing new features and capabilities
Educational Research
- Analyzing anonymized, aggregated trends in student activities, awards, and interests
- Informing our educational consulting work with data-driven insights
- Creating anonymized reports about applicant trends (no individual identification)
We Do NOT Use Your Information For:
- Advertising or marketing to you
- Selling or sharing with third parties
- Identifying you individually in any report or publication
- Training third-party AI models
AI Processing and Data Security
Resume Builder and Newsfeed
All AI processing for Resume Builder is performed entirely on our own servers using locally-hosted AI models. Your data is never sent to third-party AI services. Your essays, activities, and personal information stay on our infrastructure.
Essay Coach and College Planning Tools
These features use third-party AI providers (Anthropic, Google, OpenAI) via their APIs to generate recommendations, essay feedback, and analysis. These providers process your data only to fulfill requests and do not use API-submitted data to train their models. See each provider's API data usage policy for details.
Across all services:
- Your data does not become part of any third-party training dataset
- We do not sell or share your data with third parties for their own purposes
- AI providers are used solely to process your requests and return results
File Handling
For services that accept file uploads (Resume Builder):
- Uploaded files are read into memory for processing
- Text is extracted and processed by our local AI
- The original file is immediately discarded — it is never saved to disk or stored in any database
- Only the anonymized, structured output is retained
Data Storage
Data is stored in a secured, managed database (Supabase) with:
- Encrypted connections (TLS/SSL)
- Role-based access controls
- No public access to user data tables
Data Retention
| Data Type | Retention Period |
|---|---|
| Resume Builder anonymized submissions | Indefinite (cannot be linked to individuals) |
| Essay Coach conversations and account data | Retained while your account is active; deleted upon account deletion request |
| Session cookies | Deleted when you close your browser |
| Rate limit records | Automatically purged after 1 hour |
Data Sharing
We do not sell, rent, or share your personal information with third parties. Period.
We may disclose information only if:
- Required by law, subpoena, or court order
- Necessary to protect our rights, safety, or property
- Part of a business transfer (merger, acquisition) — in which case, the acquiring entity would be bound by this Privacy Policy
Your Rights
For All Users
You have the right to:
- Know what data we collect about you (described in this policy)
- Request deletion of any data associated with your use of our services
- Opt out of data collection (contact us for a version of any tool that does not log data)
California Residents (CCPA)
Under the California Consumer Privacy Act, you additionally have the right to:
- Request a copy of the personal information we hold about you
- Request deletion of your personal information
- Know whether your personal information is sold (it is not)
- Non-discrimination for exercising your privacy rights
For Users Under 18
Our services are designed for high school students, who may be under 18. We do not knowingly collect personally identifiable information from minors in a way that violates COPPA or other applicable laws. The anonymized data we store from Resume Builder cannot identify individual users of any age.
For Essay Coach (account-required), a parent or guardian may request access to, or deletion of, their child's account data at any time.
How to Exercise Your Rights
Contact us at info@counselorsophie.com with your request. We will respond within 30 days.
Because Resume Builder does not collect identifying information, we may not be able to locate specific records from that service. For Essay Coach, we can identify and act on your data via your account email.
Cookies
We use only essential cookies — no advertising, analytics, or tracking cookies.
| Cookie | Purpose | Duration | Service |
|---|---|---|---|
| resume_session | Session identifier for Resume Builder | Session (browser close) | Resume Builder |
| Supabase auth tokens | Authentication for account-based services | Per session / refresh token | Essay Coach |
No third-party cookies are set by any of our services.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. For material changes, we will make reasonable efforts to notify affected users (e.g., via email for account holders).
Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:
Counselor Sophie
Email: info@counselorsophie.com